摘要

the intranet is one of the most powerful technologies than can be used in an organization, if it is adequately applied. its design and implementation, oriented towards organizational objectives, provide the institution with a fundamental tool for the management of the information that contributes to knowledge management, and for the internal communication that permits to improve and to speed up organizational dynamics. nevertheless, this is only possible when the employees participate actively in its maintenance and updating. an approach to this technology is carried out, starting from its conceptual definition and characterization in the context of the organizations. it is analyzed as a tool for the information management and as a communication medium.

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