摘要
<正>The outbreak of coronavirus disease (COVID-19) from January 2020forced billions of Chinese to stay at home and completely rely on shopping online for foods and other necessities for at least two months.1 The’virus-stimulated’e-commerce prosperity comes along with slow delivery,product defects,price fraud and many other disputes.When people cannot go to the physical courtrooms to file the complaints,the Internet Courts,online arbitration and other online dispute resolution (ODR) show their efficacy and resilience in the time of COVID-19.2 As instructed by the Supreme People’s Court,courts should cease trying all cases for quarantine purpose but’may conduct online trials if necessary’.3