科研之友
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摘要
it is proposed a non-detailed classification model of tool-software that should conform the digital nervous system that will allow an easier development of the actions and operations that methodologically integrate the knowledge management, the organizational learning, or the intellectual capital in the organizations. for every type of tool, it is offered an explanation about its function within the knowledge management system, the logics of its internal operations as well as its advantages and disadvantages. the proposed classification system and its internal logics are based on a previous theoretical definition of the concepts and processes that are objects of automatization with the peculiarity that the definitions refer to their possible technological support. the relation and delimitation among knowledge management, information management (contents) and technological management (software engineering) are clearly explained. the present paper is the first of a triad that will lead to the creation of a portal for the on-line consultation of a tool-software catalogue aimed at facilitating the decision-making in the context of technological management.
