摘要
objectives: to identify the therapeutic factors present in the sessions of a parent and family support group for those with hospitalized children, from the perspective of the participants and the group coordinators. methods: a descriptive, exploratory study. the data were obtained by means of a checklist of the families and through identification of therapeutic factors by the coordinators of the group. results: the families indicated the presence of the following therapeutic factors in the group: cohesion, sharing of information, universality, existential factors, developing social skills, instillation of hope, altruism, interpersonal learning and imitative behavior; the coordinators identified cohesion, sharing of information, universality and existential factors. conclusion: identification of therapeutic factors is an important therapeutic tool for evaluating whether members are benefitting from their participation in the group.